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Terms of Service

These Terms of Service govern your use of KneeAura.store and any purchase made through our online store. By using the store or placing an order, you agree to these terms and any applicable laws.

Store use

You agree to provide accurate information, use the store lawfully, and not misuse, disrupt, or attempt to gain unauthorized access to the store or its systems. We may refuse service or limit access where reasonably necessary to protect our store, customers, or operations.

Products and availability

We try to present product descriptions, images, pricing, and availability accurately. Product colors and appearance may vary by device or screen. Products are subject to availability, and we may correct errors or update information at any time.

Orders and payment

Submitting an order is a request to purchase. An order is accepted when we confirm it and, where applicable, receive payment authorization. We may cancel or limit an order if a product is unavailable, information is inaccurate, fraud is suspected, or required by law. If we cancel a paid order, we will arrange a refund of the amount paid for the canceled portion.

Prices and taxes

Prices and any applicable taxes, delivery charges, and other fees are shown during checkout unless stated otherwise. We may change prices before an order is accepted. You are responsible for providing accurate billing and delivery information.

Shipping and delivery

Delivery estimates and shipping charges are shown at checkout or on our Shipping Details page. Delays can occur because of carriers, customs, weather, or events outside our reasonable control. Please contact us at support@KneeAura.store if you need help with an order.

Returns and refunds

Returns and refunds are handled under our Refund Policy. Nothing in these terms limits rights that cannot be excluded under applicable consumer law.

Intellectual property

Content on the store, including text, images, logos, graphics, and design, belongs to KneeAura.store or its licensors and may not be copied, modified, distributed, or used commercially without permission, except where permitted by law.

Third-party services and links

The store may use third-party services or contain links to third-party websites. We are not responsible for third-party content, policies, availability, or performance. Your use of third-party services may be subject to their own terms.

Disclaimer and liability

To the extent permitted by law, the store and its content are provided on an “as available” basis. We do not exclude or limit liability where doing so would be unlawful, including rights and guarantees that apply under applicable consumer law. Nothing in these terms is intended to remove or reduce those rights.

Changes to these terms

We may update these Terms of Service from time to time. The latest version will be posted on this page. Changes apply from the time they are posted unless a different effective date is stated.

Contact

Questions about these terms can be sent to support@KneeAura.store.